This Privacy Policy describes how CREATIVE CREATIONS CLOTHING COMPANY and its affiliates (collectively referred to as "we," "our," or "us") collect, use, share, protect, or otherwise process your information/personal data through our website rootsandink.com (hereinafter referred to as "Platform"). By visiting this Platform, providing your information, or availing any product/service offered, you agree to be bound by the terms of this Privacy Policy and the applicable laws of India. If you do not agree, please do not use our Platform.
We collect your personal data when you use our Platform, services, or otherwise interact with us. This includes information provided during sign-up or registration, such as name, date of birth, address, contact information, and other identification details. With your consent, sensitive data such as bank account, payment instrument information, or biometric data may be collected. You have the option to choose not to provide information by opting out of certain services or features on the Platform.
We use your personal data to provide requested services, assist in order handling, enhance customer experience, resolve disputes, and inform you about offers. Additionally, we use it to detect fraud, conduct research, and as described at the time of data collection. Your access to certain services may be limited if permission is not granted for certain uses.
We may share your personal data internally with our affiliates and corporate entities, who may market their services to you unless opted out. We may disclose personal data to third parties, such as service providers and logistics partners, for service provision. Disclosures may also be made to comply with legal obligations, prevent fraud, and protect user safety.
We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, data transmission over the internet has inherent security risks beyond our control. Users are responsible for securing their account login credentials.
You may delete your account through your profile on the Platform or by contacting us. If there are pending claims or services, deletion may be delayed. Deleted accounts lose all related data. We retain your personal data only as needed for service provision, fraud prevention, or as required by law. Anonymized data may be retained for research purposes.
You may access, rectify, or update your personal data through the Platform’s settings.
By using our Platform or sharing your information, you consent to the collection, use, and processing of your data as per this Privacy Policy. You may withdraw consent by contacting the Grievance Officer as outlined below.
Please review our Privacy Policy periodically for updates. Significant changes will be communicated as required by law.
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